Privacy Policy

Material Connections LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit materialconnections.com or engage with our services.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact form, including your name, email, company, phone number, message, and optional SMS consent choice
• Subscribe to our newsletter
• Engage us for consulting services
• Correspond with us through email, telephone, text message, or other channels

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and general location data
• Pages visited and time spent on our site
• Referring website or source

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send information about our services with your consent
• Provide customer-service text messages when you separately opt in
• Improve our website and service offerings
• Comply with legal obligations
• Protect against fraud and unauthorized access
• Analyze website usage

Mobile Information and SMS Communications

When you voluntarily select the separate SMS consent checkbox on our contact form, we may use the mobile telephone number you provide to send customer-service messages concerning your inquiry, consultation scheduling, and related follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent to receive text messages is not a condition of purchasing services.

We record the consent choice, timestamp, source page, and version of the consent language displayed when the form is submitted. We do not sell, rent, or share mobile telephone numbers or SMS opt-in consent information with third parties or affiliates for their own marketing or promotional purposes. We may disclose this information to service providers only as necessary to operate and deliver our messaging service, subject to appropriate confidentiality and data-protection obligations.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: Trusted parties that help operate our website, communications, analytics, and business systems
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, safety, clients, or others

Data Security

We implement appropriate technical and organizational measures to protect your personal information. No method of Internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes for which it was collected and to satisfy legal, accounting, or reporting requirements. For prospective client inquiries, we typically retain information for up to three years unless deletion is requested sooner. Consent records may be retained as reasonably necessary to document compliance and honor opt-out requests.

Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object to processing, withdraw consent, or receive a portable copy of your information.

To exercise privacy rights, contact privacy@materialconnections.com. To stop text messages, reply STOP. For SMS assistance, reply HELP or email info@materialconnections.com.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience, analyze traffic, and improve our services. You can control cookies through your browser settings, although disabling them may affect certain features.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

International Data Transfers

If you access our website from outside the United States, your information may be transferred to, stored, and processed in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy with an updated effective date.

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